PRIVACY POLICY
Kalisundam Online Food & Grocery Delivery App
Effective Date: 19/03/2026
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1. Introduction
Welcome to Kalisundam Online Food & Grocery App (“App”, “we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.
By using our App, you agree to this Privacy Policy.
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2. Contact Information
For any privacy-related questions, contact us at:
📧 Email: kalisundam09gmail.com
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3. Information We Collect
a) Personal Information
- Name
- Mobile number
- Email address
- Delivery address
b) Order Information
- Food and grocery items ordered
- Order history
- Payment details (excluding sensitive card details)
c) Device Information
- Device type
- App usage data
- IP address
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4. How We Use Your Information
We use your data to:
- Process and deliver orders
- Provide customer support
- Improve app performance and user experience
- Send order updates and notifications
- Prevent fraud and misuse
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5. Sharing of Information
We may share your information with:
- Restaurants and grocery vendors (for order processing)
- Delivery partners (for delivery purposes)
- Payment gateways (for secure transactions)
We do not sell your personal data to third parties.
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6. Data Security
We take appropriate security measures to protect your data.
However, no system is 100% secure, and we cannot guarantee absolute security.
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7. Cookies & Tracking
Our app may use cookies or similar technologies to:
- Improve user experience
- Track app performance
You can control these settings through your device.
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8. User Rights
You have the right to:
- Access your personal data
- Update or correct your information
- Request deletion of your account
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9. Data Retention
We retain your data only as long as necessary for:
- Providing services
- Legal and business purposes
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10. Third-Party Services
Our app may include links or integrations with third-party services.
We are not responsible for their privacy practices.
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11. Changes to Privacy Policy
We may update this Privacy Policy from time to time.
Continued use of the app means you accept the updated policy.
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12. Children’s Privacy
Our services are not intended for children under 18.
We do not knowingly collect data from minors.
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13. Governing Law
This Privacy Policy is governed by the laws of India.
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14. Consent
By using the Kalisundam App, you consent to this Privacy Policy.
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Kalisundam Online Food & Grocery App
Your data, our responsibility.
